Frequently Asked Questions

Creating an account is quick and easy! Click the "Register" button, fill in your basic information (name, email, phone number), create a secure password, and verify your email. The entire process takes less than 2 minutes!

You must be at least 21 years old, have a valid email address, and a Philippine mobile number. You'll also need to provide a valid ID for verification when making your first withdrawal.

No, each player is allowed only one account. Creating multiple accounts is against our terms of service and may result in account suspension. If you've forgotten your login details, please contact support for assistance.

Click on "Forgot Password" on the login page, enter your registered email or phone number, and follow the instructions sent to you. You'll receive a reset link within minutes.

We accept multiple payment methods including GCash, PayMaya, bank transfers (BDO, BPI, Metrobank), e-wallets, and cryptocurrency. All methods are secure and processed quickly.

The minimum deposit is ₱100 for all payment methods. There's no maximum limit for deposits, allowing you to play at your preferred stakes.

Withdrawal processing times vary by method: E-wallets (5-30 minutes), Bank transfers (1-3 hours), Cryptocurrency (instant to 1 hour). VIP members enjoy priority processing with faster withdrawal times.

The minimum withdrawal is ₱500. You can withdraw up to ₱500,000 per transaction. VIP members have higher withdrawal limits based on their tier level.

money88 doesn't charge withdrawal fees for most methods. However, your payment provider may charge their own fees. VIP members enjoy unlimited free withdrawals.

New members receive a 200% welcome bonus up to ₱10,000 on their first deposit! Simply register, make your first deposit of at least ₱100, and the bonus will be credited automatically to your account.

All players receive 0.8% cashback on their total bets, calculated daily and credited automatically at 12:00 PM. There's no maximum limit, and the cashback has only 1x wagering requirement!

Wagering requirements are the amount you need to bet before withdrawing bonus funds. For example, a 20x requirement on a ₱1,000 bonus means you need to wager ₱20,000. Different games contribute different percentages to wagering.

Absolutely! All our games use certified Random Number Generators (RNG) and are regularly audited by independent testing agencies. We display RTP rates for full transparency.

RTP (Return to Player) is the percentage of wagered money a game returns to players over time. For example, a 96% RTP means the game returns ₱96 for every ₱100 wagered on average. Our games have RTPs ranging from 96-98%.

Yes! Most of our slot games offer a demo mode where you can play for free to test the game before wagering real money. Live casino games require real money bets.

Yes! The money88 app is available for both Android and iOS devices. Download it from our website for the best mobile gaming experience with exclusive app-only bonuses!

Yes! We use 256-bit SSL encryption, are fully licensed and regulated, and follow strict security protocols. Your personal and financial information is always protected.

We employ industry-standard security measures including encryption, firewalls, and secure servers. We never share your information with third parties and comply with data protection regulations.

Responsible gaming means playing within your limits for entertainment. We provide tools like deposit limits, self-exclusion, and reality checks to help you maintain control. Remember, never gamble more than you can afford to lose.